Perform cash box closing
Objective
Close the current shift leaving a signed summary: totals by payment type, cash denominations, differences and observations. The closing is recorded for audit.
Before starting
- Have an open cash box.
- Have
CASH_BOX: WRITE. - Have the cash counted and the cards/transfers reconciled.
Step by step
- In the Cash box module, in the Movements tab, click Closing (blue header button).
- The Closing dialog opens with several sections:
- Totals by payment type (cash, card, transfer, etc.).
- Cash denominations (counted bills and coins).
- Difference (calculated automatically between the declared total and the physical count).
- Cashier observations.
- Enter the counted denominations. The system calculates the declared total.
- If there is a difference, enter an observation explaining it.
- Confirm with Save.
Expected result
- The closing is recorded in the Closings tab with its folio, totals, denominations and observations.
- The cash box remains open for possible later adjustments. To close it definitively, follow Close cash box.
- The system shows a success message.
Pending: add screenshot of
caja-corte-01-dialogo.png.
Common errors
| Situation | What to do |
|---|---|
| The difference is very large | Do not close the shift without an observation. Coordinate with administration. |
| A payment type is missing | Enter it in the closing even if it is zero. |
| The dialog does not open | Check the connection; the closing requires synchronization with the backend. |
Suggested permissions
CASH_BOX: WRITE.
Operational recommendations
- Perform the closing at the end of the shift, not mid-shift.
- Count the cash in the presence of a supervisor or co-worker.
- Attach the printed report to the closing for physical support.
- If there are recurring differences, review exit concepts and applied charges.
Relation with other modules
- Cash box (Closings): the Closings tab stores the history of closings with all the details.
- Cash box (Close cash box): the cash box closing can be done independently of the definitive close.
- Administration: the closing sheet is available for audit.