Configure notification recipients
Objective
Define to which users, HCPs or HCP types the notification will be sent when a system action is executed.
Before starting
- Have clear which system action is going to be configured.
- Have the list of recipients (users, HCPs or types) to whom it should be notified.
Step by step
- Enter the Notifications module from the side menu.
- Locate the action to configure (use the search if the list is long).
- In the action row, click the Configure scope icon or the corresponding action.
- In the dialog, select:
- Recipient users (multiple selector).
- Recipient HCPs (multiple selector).
- Recipient HCP types (multiple selector).
- Confirm with Save.
Expected result
- The notification scope is configured.
- When the action is executed, the recipients will receive the notification.
- The system shows a success message.
Pending: add screenshot of
notificaciones-destinatarios-01-dialogo.png.
Common errors
| Situation | What to do |
|---|---|
| The action does not appear in the list | Verify that the action is active in the Staff types and actions module. |
| The recipients do not receive the notification | Verify that the scope is active and that the recipients are active. |
Suggested permissions
- Write permission on the Notifications submodule.
Operational recommendations
- Include at least one recipient per action to avoid loss of information.
- If the notification is for coordination, prefer HCP types over individual users (it is more stable against rotations).
Relation with other modules
- Users: the recipients come from the users catalog.
- Medical and staff: the recipient HCPs come from the HCPs catalog.
- Staff types and actions: the recipient types come from there.