Send prescription
Objective
Share the prescription with the patient or with an external doctor using the configured channels (email, download, etc.).
Before starting
- Have the prescription already created or selected.
- The patient must have a valid email registered.
Step by step
- Enter the Prescriptions module.
- Search for the patient and expand their row.
- Locate the prescription to send.
- Click the prescription's Send icon.
- The Send prescription dialog (
<app-send-prescription-dialog>) opens. - Enter or confirm:
- Recipient email (the patient's is suggested).
- Email subject.
- Optional message.
- Channel (email, download, etc.).
- Confirm with Send.
Expected result
- The system registers the send in the audit log.
- The recipient receives the prescription PDF (or the download link depending on the channel).
- The system shows a success message.
Pending: add screenshot of
recetas-enviar-01-dialogo.png.
Common errors
| Situation | What to do |
|---|---|
| The patient does not have an email | Enter it in their record before sending, or use the download channel. |
| The send fails | Check the connection and the email service configuration. |
| The email arrives in spam | Properly configure the domain and SPF/DKIM records. Coordinate with IT. |
Suggested permissions
PRESCRIPTIONS: WRITE.
Operational recommendations
- Before sending, verify the recipient's email to avoid sending confidential information to the wrong address.
- If the patient lost the prescription, you can resend the same PDF (a record is kept in the audit log).
Relation with other modules
- Patients: the patient's email is used.
- Notifications: the send can trigger notification events according to the configured rules.