Skip to content

Delete service ​

ModuleServices
Suggested profileAdministration
PermissionSERVICES: ADMIN
StatusValidated

Objective ​

Delete a service from the system. This action is destructive and should only be used when the service has no history that must be preserved.

Before starting ​

  • Have SERVICES: ADMIN.
  • Confirm that the service is not being used in appointments, charges or studies. If it is, prefer deactivating it instead of deleting.

Step by step ​

  1. Enter the Services module.
  2. Locate the service.
  3. In the row, click the Delete icon (trash can).
  4. Confirm the deletion in the dialog.

Expected result ​

  • The service disappears from the list.
  • The system shows a success message.
  • If the service had dependencies, the system aborts the operation and shows an error message.

Pending: add screenshot of servicios-eliminar-01-confirmacion.png.

Common errors ​

SituationWhat to do
The Delete icon does not appearThe user does not have SERVICES: ADMIN.
The deletion fails with a dependencies messageDeactivate instead of deleting. Deactivation preserves the history.
The deleted service was the only one in a medical groupCoordinate with the team to create an equivalent service.

Suggested permissions ​

  • SERVICES: ADMIN.

Operational recommendations ​

  • Avoid deleting services that have already been charged or scheduled. In most cases, deactivating them is sufficient and preserves traceability.

Relation with other modules ​

  • Schedule: future appointments that used the service require updating.
  • Cash box: historical charges remain with the reference to the deleted service (they are not deleted, but the name may show empty).
  • Medical studies: studies that reference the service must be updated.